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Managing Payments

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    Setup Guides Import Bookings
  • About Sirvoy
    General Technical Security & Backups
  • Rooms & Room Types
    Rooms & Room Types Categorizing Room Types Offer Add-Ons or Extras
  • Bookings
    Modify Booking View Bookings Message Templates & Automated Messaging Communication Scheduling Housekeeping and Tasks
  • Rates & Restrictions
    Rates & Discounts Restrictions Promotion & Coupon Codes
  • Booking Engines
    Website Builder Installing on Your Website Adjusting the Booking Engine Design & CSS Input Fields Guest portal Tracking
  • Channel Manager
    Setting Up New Channels Mapping Your Room Types General Rates & Availability Updates Overbookings
  • Financials
    Setting Up a Payment Solution Managing Payments Invoices & Receipts Accounting Taxes & Surcharges
  • My Account
    Customize Your Account Subscription Statistics Export & API
+ More

Managing Payments

  • Automatic deletion of Stripe credit card details
  • Charging virtual cards with Stripe
  • Enabling afterpay as a payment method
  • For which countries does Sirvoy offer payment solutions?
  • How to add credit card details to a booking made by the front desk?
  • How to handle cancellation fees
  • Refund booking payments
  • Storing credit card details for later processing
  • Stripe payment methods
  • Stripe Terminal FAQ
  • Stripe Terminal for in-person payments
  • The “Sirvoy Vault” feature
  • Set up two-factor authentication for Sirvoy Vault

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