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Message Templates & Automated Messaging

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    Setup Guides Import Bookings
  • About Sirvoy
    General Technical Security & Backups
  • Rooms & Room Types
    Rooms & Room Types Categorizing Room Types Offer Add-Ons or Extras
  • Booking Engines
    Website Builder Installing on Your Website Adjusting the Booking Engine Design & CSS Input Fields Review Your Booking Feature Tracking
  • Channel Manager
    Setting Up New Channels Mapping Your Room Types General Rates & Availability Updates Overbookings
  • Financials
    Setting Up a Payment Solution Managing Payments Invoices & Receipts Accounting Taxes & Surcharges
  • Bookings
    Modify Booking View Bookings Message Templates & Automated Messaging Communication Scheduling Housekeeping and Tasks
  • Rates & Restrictions
    Rates & Discounts Restrictions Promotion & Coupon Codes
  • My Account
    Customize Your Account Subscription Statistics Export & API
+ More

Message Templates & Automated Messaging

  • Creating Templates for Emails & Text Messages
  • Customizing the Default Emails
  • Default settings for sending emails and SMS
  • Ensuring Emails are Delivered With a Custom Email Domain
  • How Do I Use Placeholder Codes in Message Templates?
  • Receiving Copy of Emails Sent to Guests
  • Sample Texts for Emails Sent to Guests
  • Send Automated Emails and Messages to your Guests
  • Sending Email Templates by Category
  • Why Are Automated Text Messages (SMS) Not Being Sent?
  • Why Are My Delivered Emails Not Shown as Opened by the Recipient?
  • Why is the Placeholder Code Not Displaying?

Popular Articles

  1. How to Register Units
  2. Can I Import My Existing Bookings Into Sirvoy?
  3. Accepting Payments with Stripe
  4. Connecting Sirvoy to Booking.com
  5. Connecting to Agoda
  6. Connecting to iCal Channels (VRBO, FlipKey etc.)
  7. Installing the Booking Engine on Your Website
  8. Mapping Room Types Between Sirvoy and Channels
  9. Chart Of Accounts

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