Making Refunds with Stripe
You can refund a previously made Stripe charge directly from the booking details page in Sirvoy. It usually takes up to one week before the refund can be seen on the guest’s bank statement.
- Click the red arrow icon for the payment which you want to refund.
- Enter the amount. You can make either a partial or full refund.
- A new payment line will be added on the booking details page, showing the refund.