Organizing room types into categories allows your guests to filter their searches, making it easier for them to find suitable options. Categories also allow for customized automated emails tailored to guest selections.

Create and Assign Categories

1. Go to Settings > Accommodations > Categories.
2. Click the edit icon next to the Category label.
3. Name the category label that will appear in the booking engine (for example, “Choose Location”) and select Save.
4. Click Add category, enter the category name, and click Save.
   • Repeat this step to create additional categories.
5. Go to Settings > Accommodations and select Edit next to a room type.
6. Under Categories, check all applicable categories for the room type.
   • Note: The auto-category feature discussed below and automated email feature only work with room types assigned to a single category.
7. Repeat steps 5 and 6 for each room type.

Enable Categories for Channel Bookings

Sirvoy can automatically assign a category to channel bookings based on room type, but this feature only works for room types with a single category.

1. Go to Settings > Channels.
2. Click Edit next to the channel you want to configure.
3. Toggle on Auto-category.
4. Click Save.