Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Sirvoy home
  • Login
  • Contact
English (US)
ES Spanish
DE German
US English (US)
DA Danish
FI Finnish
SE Swedish
NO Norwegian
NL Dutch
FR French
  • Home
  • Bookings
  • Communication

Email past guests in bulk

How to export guest emails from Sirvoy and send bulk messages using an external email tool.

Written by johana

Updated at May 12th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    Setup Guides Import Bookings
  • About Sirvoy
    General Technical Security & Backups
  • Rooms & Room Types
    Rooms & Room Types Categorizing Room Types Offer Add-Ons or Extras
  • Bookings
    Modify Booking View Bookings Message Templates & Automated Messaging Communication Scheduling Housekeeping and Tasks
  • Rates & Restrictions
    Rates & Discounts Restrictions Promotion & Coupon Codes
  • Booking Engines
    Website Builder Installing on Your Website Adjusting the Booking Engine Design & CSS Input Fields Guest portal Tracking
  • Channel Manager
    Setting Up New Channels Mapping Your Room Types General Rates & Availability Updates Overbookings
  • Financials
    Setting Up a Payment Solution Managing Payments Invoices & Receipts Accounting Taxes & Surcharges
  • My Account
    Customize Your Account Subscription Statistics Export & API
+ More

Table of Contents

Bookings export Guests export (Sirvoy Pro)

If you’d like to reach out to past guests in large numbers, you can export their email addresses and use an external platform like Mailchimp to send bulk emails.

You can export email addresses in two ways:

  • From booking data (available on all plans).
  • From the guest list (available on Sirvoy Pro).

Bookings export

  1. Go to Settings > Sirvoy account > Booking export
  2. Choose a date range, other specifications, and click Export
  3. Open the downloaded CSV file in a spreadsheet program like Excel, Numbers, or OpenOffice
  4. Copy the email column and paste it into your email platform

Guests export (Sirvoy Pro)

  1. Go to the Guests Page
  2. Click Filter to narrow the guest list to the contacts you want, then click Apply in the filter menu
  3. Click Export
  4. Open the downloaded CSV file in a spreadsheet program like Excel, Numbers, or OpenOffice
  5. Copy the email column and paste it into your email platform

Important: Under GDPR and other data privacy laws, you must have explicit consent from guests before sending marketing messages.

 
export guest emails email marketing hotel guests bulk email past guests

Was this article helpful?

Yes
No
Spot something odd? Let us know.

Related Articles

  • Ensuring emails are delivered with a custom email domain
  • Sending email templates by category
  • Set up new booking notifications

Need a hand with Sirvoy?

You're in the right place.

  • Sirvoy
  • Login
  • Contact

    ©2026 Sirvoy . All Rights reserved.

    Expand