Send guests to a new page from the booking engine
How to redirect guests to a different page when they search or take actions in the booking engine.
There are two common reasons to send guests to a different page while they're using the booking engine or guest portal:
- Your engine or portal is in a small space, like a sidebar, and you want to show search results on a full-sized page for better readability.
- You want to guide guests to a custom landing page after they’re done—like a thank-you page.
To make this work, you’ll first set up the page that guests will be sent to, then update and install your booking engine or guest portal.
1. Choose or create your redirect page
Before adjusting any settings, decide where you want to send your guests. This is your redirect page. It has to already have the booking engine installed.
You can use:
- A page on your own website (you’ll need to embed the booking engine there). To avoid issues in some browsers, we suggest keeping the redirect page on the same domain.
- A Sirvoy-built page, like a Website Builder page (Pro plan) or a booking & contact page (Starter plan). Both already include the booking engine, so there's nothing extra to set up.
After setting up your redirect, test the full flow to make sure everything works smoothly.
2. Add the redirect URL and install
Once your redirect page is ready, update your booking engine or guest portal so it knows where to send guests.
For the booking engine:
- Go to Settings > Booking engines.
- Click the three dots in the same row as the booking engine you want.
- Select Install.
- Choose Your website (JavaScript).
- Open the Advanced settings.
- Choose when to send guests to the redirect page:
- If you want to send guests there after clicking Search, paste the URL into the Custom search results page URL field.
- If you want to send guests there after completing a booking, paste the URL into the Custom landing page URL field.
- Paste the code into your site’s HTML where you want the booking engine to appear (like in a sidebar).
For the guest portal:
- Go to Settings > Guest portal > Installation.
- Choose Your website (JavaScript).
- Open the Advanced settings.
- Choose when to send guests to the redirect page:
- To redirect guests after they click Search, paste the URL into the Custom search results page URL field.
- To redirect guests after completing an action, paste the URL into the Custom landing page URL field. This includes canceling a booking, adding a card, or making a payment — all of which will use the same landing page.
- Paste the code into your site’s HTML where you want the guest portal to appear.