Move a guest to a different room
How to swap a guest's room using the calendar or the booking details page.
Table of Contents
There are two ways to move a guest to a different room in Sirvoy: using the calendar or from the booking details page.
Use drag and drop on the calendar
For moving to occupied or unoccupied rooms
- Go to the Calendar page
- Click the booking you want to move
- It will wiggle, indicating it’s movable. Click and drag it to another room
- Click Save to finalize the change
Swap rooms in the booking
For moving to unoccupied rooms
- Go to the booking
- Click the Change Room (house) icon next to the room
- Select a new, unoccupied room from the drop-down
Notes:
- For bookings from connected channels, the new room must be in the same room type as the original.
- iCal bookings should not be changed in Sirvoy. To avoid cancellations or overbookings, make changes directly on the channel.