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Limited support during our annual team conference

Written by johana

Updated at February 24th, 2026

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What this means for you during this time

At Sirvoy, good support does not happen by accident. It comes from a team that keeps learning, sharing knowledge, and improving how we help you day to day.

From Monday 2 March to Friday 6 March 2026, our entire team will be attending our annual team conference in Dubai. This is an important time for us to come together, learn from each other, and continue delivering the award winning support you expect from us.

What this means for you during this time

During these dates, live chat and phone support will be unavailable. You can still contact us by email as usual, and our support inbox will be monitored throughout the week.

In many cases, email replies may be just as quick as normal.

Here’s how you can get help during this time:

  • Help Center and FAQ:  For quick answers, we recommend checking our Help Center and FAQ. It’s available 24 hours a day and covers many common questions.
  • Email support: If you can’t find what you need there, you can reach us at support@sirvoy.com. While live channels are unavailable, we’ll be keeping a close eye on emails and responding as quickly as possible.

Our normal support availability will resume on Saturday, March 7th.

Thank you for your patience and understanding while our team comes together to strengthen our support and continue improving how we help you.

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