Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Sirvoy home
  • Login
  • Contact
English (US)
ES Spanish
DE German
US English (US)
DA Danish
FI Finnish
SE Swedish
NO Norwegian
NL Dutch
FR French
  • Home
  • Financials
  • Invoices & Receipts

eInvoicing with PEPPOL

How to set up, send, or credit eInvoices with PEPPOL in your Sirvoy account.

Written by johana

Updated at June 5th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    Setup Guides Import Bookings
  • About Sirvoy
    General Technical Security & Backups
  • Rooms & Room Types
    Rooms & Room Types Categorizing Room Types Offer Add-Ons or Extras
  • Bookings
    Modify Booking View Bookings Message Templates & Automated Messaging Communication Scheduling Housekeeping and Tasks
  • Rates & Restrictions
    Rates & Discounts Restrictions Promotion & Coupon Codes
  • Booking Engines
    Website Builder Installing on Your Website Adjusting the Booking Engine Design & CSS Input Fields Guest portal Tracking
  • Channel Manager
    Setting Up New Channels Mapping Your Room Types General Rates & Availability Updates Overbookings
  • Financials
    Setting Up a Payment Solution Managing Payments Invoices & Receipts Accounting Taxes & Surcharges
  • My Account
    Customize Your Account Subscription Statistics Export & API
+ More

Table of Contents

How to set up PEPPOL in Sirvoy Before you start Set up PEPPOL: How to send an invoice via PEPPOL Credit an invoice via PEPPOL

PEPPOL (Pan-European Public Procurement OnLine) is a secure network for sending eInvoices. Like a phone number, a PEPPOL ID lets businesses send invoices and recognize each other.

PEPPOL makes it easy and safe to send eInvoices to companies and government agencies worldwide.


How to set up PEPPOL in Sirvoy

Before you start

Make sure to complete these steps first:

  • Have a Sirvoy PRO account.
  • Get a new, send-only PEPPOL profile and ID for Sirvoy, even if you already use PEPPOL elsewhere. Arrange this through a certified service provider or, in some cases, your accounting software provider.

Set up PEPPOL:

  1. Go to Settings > Financials > eInvoicing
  2. Enter the VAT, ORGNR, IBAN, and BIC details
    1. In Sweden, you can also enter your Bankgiro and Plusgiro details.
  3. Click Save

How to send an invoice via PEPPOL

  1. Create a new invoice
  2. In the invoice, click Send via PEPPOL
  3. Type in the guest’s PEPPOL ID (this could be their GLN, VAT number, or organization number)
  4. Choose the PEPPOL scheme that matches the recipient’s PEPPOL ID
  5. If the recipient needs any extra information, use the optional fields
  6. Click Send

You can check the invoice’s history log afterward to make sure it was delivered successfully.

Note:

  • Delivery usually takes only minutes, but in rare cases it can take longer. If the invoice status is Awaiting processing, wait 24 hours before sending it again.
 

Credit an invoice via PEPPOL

If you need to credit (or cancel/refund) an invoice you’ve already sent through PEPPOL:

  1. Go to the invoice you want to credit
  2. Click Create credit invoice
  3. Send the credited invoice via PEPPOL just like you would a regular invoice
peppol invoicing sirvoy send invoices peppol sirvoy peppol setup peppol invoice delivery peppol id e-invoice government agencies peppol network credit invoice peppol create peppol profile peppol e-invoicing

Was this article helpful?

Yes
No
Spot something odd? Let us know.

Related Articles

  • How to create an invoice
  • How do I split the cost of a booking between guests?

Need a hand with Sirvoy?

You're in the right place.

  • Sirvoy
  • Login
  • Contact

    ©2026 Sirvoy . All Rights reserved.

    Expand